HOW TO HELP US HELP YOU!

Here are some useful tips that will help us provide you with the best turn around possible on quote and job requests logged via Maintenance Manager.

Tenant Contact Details

Please provide up to date tenant contact details this helps ensure quotes and jobs can get underway quickly.

Photos assist us greatly in understanding the scope of the job and deciding which of our tradespeople will be the best fit.

For example, instead of saying “kitchen ceiling needs painting” say “kitchen ceiling needs painting – approximately 3m x4m”

Where exactly on the property is the issue?

For example, instead of saying “fence needs replacing” say “fence on east side of property bordering number 33 Smith St needs replacing”

Quote requests and work orders with lots of detail can be processed more quickly and efficiently than those with missing information.

PO Box 458
Kew East
Victoria 3102

P: 1300 106 904
E: office@r2bg.com.au
Steve: steve@r2bg.com.au
Kylie: Kylie@r2bg.com.au

E: accounts@r2bg.com.au